A LITTLE MORE CLARITY

Frequently asked questions

A little clarity before you choose your next jewel. Find answers about delivery, payment, sizing, care and this preview collection below.

When will my order arrive?

Delivery takes 7–10 days. Once your order has shipped, use the tracking details in your shipping email or customer account. Track your order →

What are the delivery and COD charges?

Shipping is free. Cash on delivery carries an additional ₹50 charge. Choose the COD delivery option when paying by cash on delivery.

How do I choose my size?

Check the product’s verified dimensions and the size guide. If you are unsure, ask for sizing help before placing an order. Demo items do not have confirmed measurements.

How should I care for my jewellery?

Keep pieces separately stored and avoid perfume, harsh cleaners and moisture. Material-specific care will be listed with real products. Read the care guide →

Can I send a gift message?

Add your message in the order notes in your cart. For wrapping or special delivery requests, contact us before ordering to confirm what is available. Explore the gift edit →

Can I return or exchange an item?

The final return and exchange policy is awaiting confirmation. Please contact customer care before ordering; no return window or eligibility is promised in this preview. Delivery and returns →

Are these real products and customer reviews?

Products marked DEMO and their stories are samples for theme testing. No verified customer reviews have been collected. Share feedback →

How do I contact Shree Jewellers?

Use the customer care form for product, sizing or order questions. WhatsApp and social profiles will be connected when the store’s real details are supplied.